Information About Returns


We want you to be totally satisfied with your order, however, for hygienic reasons we cannot take returns and are’nt able to accept exchanges of products unless they haven’t been opened. Products must be returned in original packaging, unopened.

If you wish to return a product, please do so within 15 days from the ship date for a refund on the purchase price, minus shipping, handling and other charges.

Only items purchased on our website will be accepted. If your items were purchased through a different retailer, please contact that retailer directly to arrange for a return. Items purchased in our website cannot be returned or exchanged at retailers that sell Debbie Delgado Cosmetics.

All returns should be mailed to:

Debbie Delgado Agency
Attention: Returns
21 La Roche Place
Auckland 0627
New Zealand

Please contact us before sending the products back. You must include a copy of the original order confirmation and receipt